Hospitality News

Training vs. Briefing: What Your Event Staff Really Need

Training vs. Briefing: What Your Event Staff Really Need

In the world of hospitality events, there’s a common misconception: that a pre-shift briefing is enough to prepare staff for success. While briefings are important, they’re not a substitute for training. Understanding the difference between training and briefing event...

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How to Manage Last-Minute Staffing Changes at Events

How to Manage Last-Minute Staffing Changes at Events

Even the most carefully planned events can be thrown off by a last-minute callout, no-show, or emergency schedule change. In hospitality, flexibility isn’t optional—it’s a necessity. That’s why every planner should know how to handle last-minute staffing changes at...

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The Value of Uniformity in Event Staffing

The Value of Uniformity in Event Staffing

In hospitality, presentation matters—and not just for the food or the floral arrangements. The appearance and cohesion of your event staff directly influences how guests perceive your brand. That’s why uniformity in event staffing isn’t just about matching...

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How to Evaluate Event Staff After the Job is Done

How to Evaluate Event Staff After the Job is Done

The event is over. The tables are cleared. The guests are gone. But your work isn’t finished just yet. One of the most valuable steps you can take as a hospitality leader is learning how to evaluate event staff after the event ends. Why? Because reflection leads to...

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What to Include in Your Event Staff Briefing

What to Include in Your Event Staff Briefing

The event is planned, the staff are booked, the tables are set—but if your team doesn’t have clear direction, even the best event can fall flat. A well-structured event staff briefing ensures everyone knows their role, understands your expectations, and delivers a...

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How to Forecast Staffing Needs for Hospitality Events

How to Forecast Staffing Needs for Hospitality Events

One of the biggest (and most overlooked) keys to a successful event is proper staffing. Too few staff, and guests wait, service suffers, and your brand takes a hit. Too many, and you’re burning through budget without benefit. The solution? Learn how to accurately...

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How to Staff High-Touch Events Without Missing a Beat

How to Staff High-Touch Events Without Missing a Beat

Some events are more than just a gathering—they’re brand moments, milestone celebrations, or VIP experiences. Whether it’s a luxury product launch, executive dinner, or upscale wedding, high-touch events require precision, presence, and poise. That means staffing...

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What Makes a Great Hospitality Server?

What Makes a Great Hospitality Server?

A great meal can be ruined by poor service—and a simple dish can become unforgettable when served by someone who genuinely understands hospitality. So what exactly defines a great hospitality server? It’s more than carrying plates and refilling water. Great servers...

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How to Improve Team Morale in the Hospitality Industry

How to Improve Team Morale in the Hospitality Industry

A smiling front desk agent. A server who goes above and beyond. A banquet crew that moves like clockwork. These aren’t just signs of great service—they’re signs of high morale. In a fast-paced, high-pressure industry, improving team morale in hospitality isn’t just a...

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How to Onboard New Hospitality Staff for Success

How to Onboard New Hospitality Staff for Success

First impressions matter—especially for new hires. Yet many hospitality businesses rush onboarding or overlook it altogether. An effective onboarding process for hospitality staff sets the tone for long-term success. Key Elements of Great Onboarding Cultural...

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Staffing Solutions for Luxury Hospitality Brands

Staffing Solutions for Luxury Hospitality Brands

Luxury hospitality isn’t just about chandeliers and curated menus. It’s about flawless service—and that begins with the staff. For luxury brands, expectations are sky-high, which means your staffing solutions for luxury hospitality must be elevated too. What Luxury...

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Hospitality Staffing Mistakes You Can’t Afford to Make

Hospitality Staffing Mistakes You Can’t Afford to Make

The right team can elevate your guest experience. But the wrong staffing choices? They can damage your brand, create chaos on the floor, and increase turnover. Here are the most common hospitality staffing mistakes we see—and how to avoid them. Top 3 Mistakes Hiring...

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